4 Basic VoIP Features to Utilize

With the flexibility of VoIP features, it can be overwhelming to keep track of all the innovations and available options. We’ll be discussing the more advanced VoIP features in the future.

First, let’s discuss some of the most helpful basic features:

1. Call Forwarding– Use your VoIP to make sure you get all calls, wherever you are. You can turn on call forwarding to receive VoIP calls at any number.
2. Call Recording– Nearly all VoIP applications have some type of call recording. This can come in handy for recalling important details of a conversation. If your VoIP program does not have a built in call recorder, you can use something stand-alone like HotRecorder.
3. Voice-Mail-to-Email– Many VoIP providers have voicemail that is linked to email, such that you can receive textual versions of your voice mail messages.
4. Call Mapping– With services like Gizmo Project customers can map their calls. To map a call, simply place the caller on hold and click “map it”. You’ll be shown a map indicating the location of your caller.