VoIP Books

Introduction to IP Telephony

This book explains why companies are converting some or all of their telephone systems from dedicated telephone systems (such as PBX) to more standard IP telephony systems.

Covered topics include:

• how you can get better than telephone toll quality audio
• how to maintain or increase system reliability
• new ways to use intelligent telephone systems to increase company revenues
• how employees can keep their phone numbers and existing equipment (using adapters) and call anywhere in the world using IP telephony services
• how you can get one (or several) international telephone numbers so your customers can use a local telephone number to call you when you are in another country
• how voice over data telephone service usually allows you to setup new telephone services instantly, display your accounting records and bills in real time, and allow you to integrate information systems

..and more.